Withdraw from your contract

Withdraw from your contract for a VelaSnap subscription here – no sign-in needed. We confirm receipt by email right away. You will receive separate information on how it is handled and, where applicable, on the refund.

The withdrawal period is 14 days from the conclusion of the contract. Sending the declaration before the period ends is sufficient; what counts is the receipt, which we confirm immediately.

Name

Email address of your VelaSnap account

Contract details (plan, order date, invoice number)

Optional, helps us identify the contract.

Email address for the confirmation

We send the receipt confirmation here.

Summary of your declaration

Exactly this text is stored and confirmed to you.

Withdrawal from a contract for a VelaSnap subscription
To: Stichwort M GmbH, Panoramastraße 29, 88147 Achberg, Deutschland, velasnap@stichwort-m.de

Name: …
Email address of the VelaSnap account: …
Contract / order details: not provided
Email address for the confirmation: …

I hereby withdraw from the contract for my VelaSnap subscription identified above.

You can also send your declaration by email to velasnap@stichwort-m.de or by post. We only use your details to handle this declaration. See the privacy policy for details.